Chuck Carey, CEO of Compendian, wrote this. He keeps it on the wall by his desk to remind him of what's important. Thought you might want to as well!
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Salesperson's Credo
Think the way your customer thinks.
Look at yourself through your customer's eyes.
Listen to yourself through your customer’s ears.
Speak in terms of what matters to them
rather than what matters to you.
Help them solve problems and realize value
rather than buy products.
Remember, it’s all about them not about you!
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I love this quote too. Too often our ego will get in, cross the line and mess things up. But As the saying goes "A man can't feed his ego and his family at the same time"
Posted by: Mawuna Koutonin | 01/11/2011 at 10:05 AM
Such true words. I wish all salespeople would keep this in mind!
Posted by: John | 01/11/2011 at 01:46 PM