I admit it! I'm hopelessly addicted to this fluffy, feel-good show where famous men & women dare to learn something new with millions of people watching their every move.
Tonight I'll be watching the finals, cheering my favorites on one last time. Tomorrow I'll be despondent that it's over.
But before the results are announced, I'd like to weigh in on what you as a seller can learn from "Dancing With the Stars."
1. Practicing before prime time is essential.
Each week the stars not only learned a new dance, but also struggled to perfect it before they stepped on the stage. They practiced hours each day, tripping over their own two feet and worrying endlessly about mastering the intricacies of each dance.
Sellers need to take this lesson to heart. You can't "wing it" in sales today. Savvy sellers run through their presentations multiple times before standing in front of the committee. They listen to their own voicemail messages before calling real clients. In short, they stumble over their own words in private before they "perform" in front of prospective customers.
To increase your sales success, practice more.
2. You can't skip any steps.
Every dance has certain requirements that the judges expect to see. When the couples don't have enough turns or taps or whatever, they're docked points – which could ultimately lead to their eviction the following week.
Sellers who skip steps of the sales process in their attempts to get the business quickly, create obstacles that can delay or even derail their own sales efforts. Customers have their own buying process to go through. They won't be rushed. The more sellers "push" towards closure, the more likely they'll blow it.
To win more sales, don't skip any steps.
3. The best option doesn't always win.
At the beginning of this season, actress Sabrina Bryan (Cheetah Girls) was clearly a formidable competitor. She danced beautifully and powerfully. Everyone was convinced she would be in the finals. But halfway through the competition, she was booted off the show because the viewers hadn't voted for her.
Sellers need to constantly be aware of anything that could negatively impact their sales efforts. If the right people in the company aren't advocating for your product or service, your ability to win the sale is at risk.
To stay in the game, make sure people are cheering for you.
4. Lack of confidence doesn't sell.
Jennie Garth, actress of Beverly Hills: 90210 fame, came out week-after-week and did a yeoman's job. But she didn't believe she was a dancer and it showed. At times, it felt like she was counting steps or moving tentatively, afraid to really get into the role the dance needed from her. Instead, her niceness showed through – and it cost her.
Making a decision to change from the status quo is risky. Customers worry about what might go wrong or if they'll achieve the desired results. Sellers who are confident in their firm's capabilities often can provide the impetus to move ahead.
To initiate change, know the difference you can make.
5. All things being equal, relationships count.
Going into tonight's finals, three contestants remain: Spice Girl Mel B, Indy 500 champion Helio and performer Marie Osmond. All have demonstrated "enough" dancing skills to be a contender for the coveted trophy. Now it all boils down to relationships.
Will the Spice Girl's fans cast their ballots en masse? Will Helio's & Julianne's chemistry pull in the votes? Or, will Marie's long-time fans carry her into the winner's circle?
When just three competitors remain in a sales situation, typically customers perceive any of them to be capable of doing the job. Then, the real question becomes, "Who do we want to work with?" Hopefully it will be you.
To win the trophy, strengthen relationships.
Tonight, at 8 pm Central, we'll find out who the actual winner is from this season's Dancing With the Stars. Fortunately, it really doesn't matter because we've already learned the sales lessons
Jill, I love that you can find sales lessons anywhere! These are great reminders. I'll be rooting for Helio tonight because he's been such a strong contender from the very first show. In sales (and reality tv) it pays to make a good first impression!
Posted by: Tina LoSasso | 11/27/2007 at 03:22 PM
Wonderful points, Jill!
Another lesson I get from the show, which was evident when my hometown guy Apolo Anton Ohno won talked about why he thought he won. He said that he knew how to learn, and he knew how to be competent, then excel. He simply moved from one platform (speed skating) to dancing.
Posted by: Lori Richardson | 11/27/2007 at 05:30 PM
Jill,
The need for practice really resonates!
So often I want to just jump into the dance, never having practiced; whether commenting on a blog, making a sales call, or simple leaving a voicemail.
Stars know when the heat’s on, they perform at the level that they’ve practiced. So practice. Practice hard. Practice with intensity!
Thanks for the opportunity to practice and dance with the stars on your blog!
Posted by: Bob Cummins | 11/28/2007 at 10:12 AM
Great analogy! I watch the show, but will watch it very differently now!
Great connection!
Posted by: Sales Jobs | 02/18/2008 at 12:24 PM
I absolutely love the metaphor as DWTS is one of my all-time favorite shows as well.I never thought of all of the connections between the show and sales training. I think if we can pass this type of analogy on to our staffs, we will see light bulbs go off in front of our eyes.
Posted by: Sales Training | 07/23/2008 at 11:43 AM
Danciubg with the Stars season 7 is going to be the best season by a long shot! We have so many awesome people I dont even know who to vote for. I think I may have to go with Lance Bass though. He just seems like such a nice guy and we already know the boy can move.
http://www.youtube.com/watch?v=BkaTp1UIVE0
Posted by: Dani | 09/23/2008 at 11:54 AM
I think I may have to go with Lance Bass though. He just seems like such a nice guy and we already know the boy can move.
Berry
Posted by: Berry | 09/12/2009 at 06:18 AM
I like the metaphor as DWTS is one of my all time favorite shows as well.I never thought of all communication between the supply and sales training. I think if we can pass this type of measurement for our employees, and we will see light bulbs go off in front of our eyes.
undated20pcoin
Posted by: luis | 09/25/2009 at 04:40 AM
I think if we can pass this type of analogy on to our staffs, we will see light bulbs go off in front of our eyes.
propertyforsaleinjavea
Posted by: Poul Anderson | 09/26/2009 at 03:34 AM
Stars know when the heat’s on, they perform at the level that they’ve practiced hard. Practice with intensity.
attorneysmax
Posted by: James | 10/03/2009 at 02:16 AM
To stay in the game, make sure people are cheering for you. Actually our ability to win the sale is at risk.
Posted by: Attorney Smith | 10/03/2009 at 02:18 AM
I never thought of all communications between the supply and sales training. I think if we pass this type of measure for our employees, and we will see light bulbs go by before our eyes Read More
Posted by: unitykamasutra | 10/14/2009 at 02:58 AM
You know, as someone who'd avoided TV like the plague through college and through the 00's, I've recently realized there truly are useful and important lessons one could learn. TV is simply the medium -- and you point out some good lessons learned here. Neat post. Let's hope all staff read it. ;)
- Glenn Friesen
http://glennfriesen.com/
Posted by: Customer Service Training | 10/05/2010 at 06:02 PM